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FAQs

Cameras

  • What are the recommended camera settings?

    General settings for all BookDrive models
    Manual
    MF (Manual Focus)
    No
    One Shot One Shot
    Average Average
    Large Large
    Custom white balance Custom white balance
    Follow steps in this video
    ISO200

    Specific settings for BookDrive Pro
    F stop: F5 Shutter speed: 1/50 sec

    Specific settings for BookDrive Mini
    F stop: F4.5 Shutter speed: 1/50 sec

    Specific settings for BookDrive DIY
    F stop: F4.5 Shutter speed: 1/50 sec

  • How to calibrate cameras and make right and left cameras having the exact same color?

    Make sure both cameras use "Custom White Balance"

    Then on each camera, follow the steps in this video to set custom white balance.
    //www.youtube.com/watch?v=bq3yzTPb1Ng

  • How to set focus and make images sharp?

    Use Manual Focus
    In the past, we have recommended customers to use AF (Auto Focus mode), but actually it's better that you scan in MF (Manual Focus mode) so that the sharpness is consistent on every page, and you don't have to re-shoot an image, or have focus failure when dealing with blank pages.

    The depth of field that we normally use (around F5.6) actually give a depth of wield wide enough to cover the varying distance of camera to book.

    As long as book thickness (or more precisely the varying of distance between camera and book) doesn't go above the depth of field (the calculation here shows about 3.3 inches), the image should still be in focus and considered sharp from first to last page.

    HOW TO
    1. We only need to set the proper focus at first. Let's set the camera lens to AF temporarily. AF will help us lock focus properly.

    2. Then open the book and turn the pages to somewhere in the middle. (because for the setting we normally used, the depth of field will cover around 3.3 inches. Around 1.6 in front of subject and 1.7 behind subject.)
    Half press the shutter button so you hear the beep of camera, which means it can now lock focus.

    3. Switch camera lens back to MF.

    4. Now, try shooting the cover page (check the preview if you are happy with the result or not. The magnifying area will greatly facilitate this task).

    If the test shot looks good, then you can proceed with scanning the entire book.
    As we are relying on MF mode, whether a page to scan is blank or not, no longer affects us.

    If the user is meticulous, he may want to re-adjust focus again every 300 pages (as it approaches the edge of depth of field sharpness).

    (In our case, a 2000 page-phonebook, we only set focus at first and never readjust, and all the pages still turns out sharp)

    5. You may consider putting some kind of scotch tape and stick it to the lens itself to make sure that the lens focus ring not become loose and change the focus by itself gradually during the scanning without us knowing.

    Sometimes a lens' focus ring can become loose and move itself a little bit as we lift the glass up and down and there's lots of vibration and impact on the camera. So locking it with the scotch tape is a good practice of ensuring same focus throughout the session.

  • How to hard reset the camera?

    If the camera appears locked up, in that case, it may require a hard reset. Popping the battery adapter (or the power adapter) out of the camera battery compartment and reinsert it will help.
  • Why the images are blurred?

    When the images are blurred or out of focus, almost always it has to with focusing.

    1. Make sure the object (i.e. document) fill the screen of the camera and leave the blank black space as little as possible because you want the camera to focus on the document, not on the black cradle underneath it. If there's a lot of black cradle inside the frame and is part of the shot, of course there's a possibility that the camera will look to focus in on the cradle (background) instead of the document (object) that you want to shoot.

    2. Use AF mode

    3. For AF setting, select "One Shot" setting because that's the most suitable setting for our type of application (shooting stationary object) for "AI servo" was more suitable for shooting moving object and AI focus is the combination of both modes.

    4. AF point, select Average.

  • How to check the focus point after the shooting?

    When you capture an image with a Canon DSLR, the information such as shutter speed, focus length and focus point will be added to the image and can be viewed using the Canon also included software named "ZoomBrowser EX", which should be part of what's installed when you install the camera driver.

    In ZoomBrowser, simply choose your image and double click. Then click on "Show Auto Focus Points" on the menu.

    The red square depicts the focus point of the image taken. It the focus point is on your document, the image should come out fine.

    However, you may want to retake the shot if the focus point was on something else (i.e. the black cradle) besides the document.

  • How to deal with blank pages?

    This issue will not occur if you scan by setting camera lens in MF (Manual Focus) mode. Please see instructions on how to set focus and make images sharp.

    We recommend users switch to MF mode.

    In the case that you still want to use AF mode, and the camera is unable to focus when shooting a blank page. Here's how to deal with the issue.

    If you experience a focus failure, please understand that the computer is not locked up. It just waits for assistance from the user. Once assisted (help the camera to focus) and the camera can shoot that page, user can go with shooting next pages.

    Here are 2 simple ways to deal with the issue:

    A. Decoy

    Create a decoy for focus and then remove it. Here are the steps:

    decoy

    1. Once the camera has focus failure, insert your hand or a sheet of paper into the scene on top of the glass.

    2. Press and hold the shutter button halfway. You will hear the sound of the cameras able to focus on the decoy (your hand or paper).

    decoy

    1. The decoy from the scene while still holding the shutter button halfway.

    2. Now fully press the shutter button so that the camera captures the blank page.

    Once the failed camera was able to take a picture, you can continue scanning next pages.

    B. Post it note

    The easy solution is to create a small post-it note that says something along the lines of "scanned by ABC Library". Whenever a blank page pops up, just throw this post-it note on top of the glass so that camera can takethe picture.

  • What is the DPI of my image?

    In the context of scanning, DPI or PPI is the pixel density of an image or specifically "by how many PIXELS PER INCH is my document being recorded?".

    To calculate for the DPI (pixel density) of your document being photographed by a camera, divide the number of pixels in length and width by the document length and width in inches.

    For example, if you use a Canon 5D Mark II cameras (5616 x 3744 pixels) to scan an A4 paper (11.69" x 8.27") equals:
    = 5616 / 11.69 and 3744 / 8.27
    = 480.41 and 452.72

    So the true DPI of this scanned image is 452 DPI (use the lower number).

    For convenience, you can use our DPI calculator here: www.atiz.com/dpi

  • How to update the camera's firmware?

    Following these steps:

    Precaution

    - A power failure during the firmware writing operation may disable the camera.

    » Use a fully charged Battery Pack or dedicated AC Adapter Kit (Optional) for the firmware update.
    » Do not shut off the power during the firmware writing operation.
    » Do not open the card slot cover during the firmware writing operation.

    - Do not press any camera buttons during the firmware writing operation.

    (1) Prepare the items required to update the firmware.

    1. Camera body

    2. Dedicated Battery Pack (The battery pack must be fully charged) or dedicated AC Adapter Kit (Optional) ***

    3. Memory card (64MB or more, 64GB or less)

    4. Firmware update file (you can download it from Canon's Website)

    (2) Create the firmware update file.

    1. Download the zipped self-extracting file from Canon's Website.

    2. Extract the downloaded file, and create the firmware update file.

    - How to Extract the Firmware Update File

    Windows
    When you double-click the downloaded file, the following screen appears.
    Click [OK], and the downloaded file will be extracted, and the firmware update file created.

    Macintosh
    The downloaded file will automatically self-extract, creating the firmware update file. In case the downloaded file does not automatically self-extract, double-click the downloaded file.

    3. Check the size of the firmware update fiIe
    If the file size does not match, then download the firmware update file again

    - How to Confirm the File Size

    Windows
    Right-click the icon of the firmware update file and select the [Properties] command from the pop-up menu that appears.

    Macintosh
    Select the icon of the firmware update file, and then select the [Get Info] command from the[File] menu.

    4. The name and size of the firmware update file can be checked on the Website.

    *** In case of using the memory card reader, follow the procedure from Step (3) onward. In case of not using the memory card reader, follow the procedure from Step (4-1) onward.

    (3) Copy the firmware update file to the memory card.

    1. Insert a memory card that has been formatted in the Camera into the memory card reader.

    2. Copy the firmware update file to the first window that appears when the memory card is opened (the root directory).

    3. Remove the memory card from the card reader.

    *When removing the memory card, be sure to do so as described in the documentatIon for the computer or the card reader

    *If the firmware update file is placed in subfolder of the memory card, the camera will not see it.

    4. Rotate the Mode Dial to select <P> mode (or any mode other than Fully-Automatic Modes).

    5. Insert the memory card with the firmware into the camera.

    6. Turn the Power Switch , and then press the

    button to display the menu.

    7. Rotate the Main Dial and the Quick Control Dial to select the "Firmware Ver.x.x.x" item at the bottom of the "Set-up 3 (Yellow)", and then press the button.

    8. The firmware update screen will appear.
    Turn the Quick Control Dial, select [OK], and then press the button.

    Follow the procedure from Step (5) onward.

    *If the firmware update screen does not appear on LCD monitor, the firmware update file may not have been properly copied to the memory card, so please try again starting from step (1).


    Section (4-1) and later sections explain how to update the firmware using EOS Utility.

    (4-1) Connect the camera and the computer.

    1. Rotate the Mode Dial to select <P> mode (or any mode other than Fully-Automatic Modes).

    2. Insert a memory card that has been formatted in the camera into the camera.

    3. Connect the camera and the computer with the USB cable, and then set the camera’s power switch to <ON>.

    (4-2) Start the firmware update.

    1. Start EOS Utility.

    2. Click the [Camera settings I Remote shooting] button.

    3. Click [], and then click the [Firmware Ver. X.X.X].

    4. The firmware update screen will appear on the computer screen Click [OK].

    5. A window for selecting files appears, so select the firmware update file, and then click [Open].

    6. A confirmation window appears, so click [OK].

    7. A window with cautionary messages about the update appears, so click [OK].

    8. Follow the procedure from Step (5) onward on the camera.

    (5) Update the firmware.

    1. The screen will appear on the camera’s LCD monitor.

    2. If you press the button, a confirmation screen will appear, so check the firmware update shown, rotate the Quick Control Dial to select [OK], and press the button again to start the firmware update.

    3. The message will appear during the update.

    4. When the update is completed, the message will appear on the camera’s LCD monitor.

    5. Complete the firmware update by pressing the button.

    The firmware update is now completed.

    When the firmware update operations are finished, turn the camera and remove battery from the camera for at least two seconds. This will cause the new firmware to take effect after the battery has been reloaded and the camera is turned on.

    Format the memory card before using it again.

    Verifying the firmware Version

    1. Turn the Power Switch <ON>, and press the

    button

    2. Rotate the Main Dial and the Quick Control Dial, and you will see the “Firmware Ver.X.X.X” at the end of the settings shown in Set-up 3 (Yellow).

    3. This is the currently installed firmware version number.

    Note: Select P mode (or any mode other than Fully-Automatic Modes). The version of the firmware will not appear in the Fully-Automatic Modes.

    If an ERROR message appears during the firmware update

    If this screen appears, remove the battery and check to make sure that there are no problems with the battery capacity or with the firmware update file on the memory card.

    If there are no problems, repeat the update operations again.

    If the problem persists, please contact the Canon Customer Support Center in your region.

Laser Focus

  • How to set the Auto Focus point in the camera to work with the Laser Focus?

    To use the Laser Focus, the camera must be set as AF (Auto Focus). You can set it at the camera lens.

    It’s important that the camera be set to focus at the point where the laser line will be projected to.

    Here are the steps:

    1. First, temporarily set in BookDrive Capture software so that the Laser line permanently appears while we’re adjusting (and then we will turn it to auto appear after finish adjusting).

    2. For the camera, set at the camera lens as AF (AutoFocus). Then press the AF point selection button and configure so that the AF point is at center point as shown here. You should do all this before you mount the camera to the BookDrive platform.

    3. Turn on camera’s LiveView function. and then mount the camera on the platform. Position so that the center AF point matches with the red laser line projected on the V-platen.

      *If focus point does not show in Live view, please see camera instruction manual
    Be careful. Only look at the laser line through camera’s LiveView screen only. Avoid looking at the laser line from the side. And avoid looking through the viewfinder.


  • Why camera cannot focus while using laser focus?

    I cannot see laser line on the book page during scan.

    - Check the switch of laser box is in "ON".
    - Enable laser line in BookDrive Capture (go to “Laser focus” menu).
    - Use function “Laser line permanently appears (for adjusting)” in laser focus menu during setting AF point. See page 11 in manual. //www.atiz.com/atiz_connect/laserfocus/manual/manual-laser-focus-mini.pdf
    - Use live view mode when you slide camera to higher position to help adjusting camera.

    Laser appears but camera is still focus fail.

    - Set lens to Auto focus (AF). See page 8 in manual.
    - Move laser line location to the center of AF point that are used to focusing. See page 15 of laser focus manual for setting camera.
  • Why content in page is not sharp (blur)?

    Camera setting property is not suitable for contrast and sharpness.

    - Set shutter speed to 1/50 (or lower ex. 1/60) and/or aperture to F 6.3.
    - Set AF to One-Shot.

    Camera shakes during scan.

    - Fit nuts and connections of camera, plate, and arm.
    - Move V-platen carefully when press book to reduce shaking.
    - Wait until camera stable before capture.
    - Decrease the shutter speed to lower value (<= 1/50).

Software

  • Camera is stuck at "capturing..."

    First, make sure of these:
    - Check your camera setting, make sure AUTO OFF is set as NO.
    - Do not choose RAW+JPEG because this file saving mode is not supported.

    Why does it occur?
    This situation will occur if there's any Canon program (such as EOS Utility) open while BookDrive Capture is running because Canon program will try to communicate with the camera at the same time BookDrive Capture software is communicating with the camera. It will result in an error.

    See the sample screenshot below.
    Stuck at capturing

    Therefore, make sure to close those Canon program immediately the moment you see it tries to open automatically everytime you power on the camera.
    Close those Canon program

    What to do when it occurs?

    When it occurs, do these:

    1) Exit BookDrive Capture.
    2) Reset the camera connection by: turn off both cameras. Unplug both USB cables from the PC and then resinsert the USB cables back to the PC,
    3) Open BookDrive Capture
    4) Turn on the camera one by one at a time. Wait until BookDrive Capture successfully detects, recognizes the camera and show it status fully before you turn on the next camera.
    5) If during this time, there's any other program (that talkes to the camera) trying to open up (e.g. EOS Utility), close it right away.
    6) In BookDrive Capture, press Enter, you should be able to take pictures without camera persistently stuck at "capturing".


    If the problem still occur, try connect both cameras to the PC directly without using a USB hub. See if it would help or not.

  • USB device not recognized when Auto Switch works with windows 8.

    Plug Auto Switch before opening the computer or restart while plug Auto Switch.

  • Official guide from Atiz on how to use Windows 7's XP Mode to run Dual PC mode (For BookDrive Capture version 4 only)

    Download file as PDF

    1. Install the latest version of BookDrive Capture software on your master PC.
    2. On a master PC, make sure it has "Windows XP Mode" installed and ready for use. See installation guide here: //www.microsoft.com/windows/virtual-pc/download.aspx
    3. Install Microsoft Loopback Adapter. Here's how-to:

      3.1 Go to Start menu, search for program "hdwwiz"

      3.2. Select hdwwiz. You will see "Welcome to the Add Hardware Wizard", click Next.

      3.3. Select "Install the hardware that I manually select from a list (Advanced)" and click Next

      3.4. In Common hardware types, select "Network Adapter" and click Next

      3.5. Select Microsoft and Microsoft Loopback Adapter and click Next

      3.6. Continue to proceed until completion. Click Finish.

      3.7. Verify the result of the installation of Microsoft Loopback Adapter by right clicking at the Computer icon on the Desktop, and select Manage

      3.8. In first column, click Device Manager. In second column, click to expand Network Adapters, if you see Microsoft Loopback Adapter, it means the installation was successful.

    4. Configure IP address of the Microsoft Loopback Adapter in Windows 7 as follows:

      4.1. Go to Start / Control Panel

      4.2. Click Network and Internet

      4.3. Click Network and Sharing Center

      4.4. On the left panel, select Change adapter settings

      4.5. Double click at the Local Area Connection associated with Microsoft Loopback Adapter

      4.6. Click Properties

      4.7. Select the 2nd option that says "Use the following IP address" and input your desired IP address such as 192.168.111.1 Then click at Subnet mask, which will fill out its number automatically, Click OK, OK and close.

    5. Select Adapter in Window XP Mode as follows:

      5.1. Open Windows XP Mode from the Start menu and you will see a window of Windows XP Mode as follows.

      5.2. From the menu, select Tools / Settings...

      5.3. Click Networking on the left panel. On the right panel, for Adapter 1, select Microsoft Loopback Adapter and click OK.

    6. Configure IP address of Windows XP Mode

      6.1. Within Windows XP Mode window, go to Start / Control Panel

      6.2. Click Network Connections

      6.3. Double click at Local Area Connection

      6.4. Click Properties

      6.5. Double click Internet Protocol (TCP/IP)

      6.6. Now Windows XP will ask you to configure the IP address.

      You want Windows XP to talk to Windows 7 so fill in the same IP address in Windows XP as the one you filled in the Windows 7 except the last digit, which has to be made different.

      For example, if in Windows 7, you entered 192.168.111.1 Now in Windows XP, you should enter 192.168.111.2 (notice all other digits are similar, except only the last digit).

      For Subnet mask, use the same value as in Windows 7. Click OK, OK, and Close.

    7. Install the latest version of Capture Slave in Windows XP Mode
    8. Now it's time to connect the cameras!

      8.1. In Windows XP, open Capture Slave

      8.2. Double click at the icon Capture Slave on the lower right hand corner of the taskbar.

      8.3. Connect the USB cable of the left camera (shooting right hand page), and turn on the camera. The camera will usually be detected by Windows 7. In Windows XP Mode, go to the menu, select USB / Canon Digital Camera as shown here.

      8.4. Windows XP Mode will pick up and take over that USB connection from the Windows 7 instead. You will notice that Capture Slave see the camera and will show camera model and IP address.

      8.5. Back to Windows 7, open BookDrive Capture. From the menu, select Setting / Slave Connection

      8.6. Fill in the IP address displayed on Capture Slave. It is simply the IP address of Windows XP that you configured in the earlier steps. Click OK.

      8.7. Now we are going to connect the right camera (shooting left hand page). Connect the USB cable of the right camera if you haven't already done so. Turn on the camera. BookDrive Capture will detect this camera and show the status on the left.

      To connect with the other camera associated with Windows XP Mode, click at the Connection icon on the right hand. BookDrive Capture in Windows 7 will attempt to communicate with Capture Slave in Windows XP. A few seconds later, the icon should show status as connected. You are now ready to scan books at dual cameras speed!

  • How to move the software from an old computer to a new computer?

    The license only allows you to install the program on only 1 computer at a time.
    But we allow you to move the software from an old computer to a new computer. Here arethe steps:

    How to move the software to another computer?

    1. First, you have to deactivate the software on the old computer. Open the program thatyou want to deactivate, Click Menu / Help / Deactivate
    2. You will see the deactivation window. Click "Deactivate".
    3. The deactivation process is complete.
    4. Install the program on the new computer. You have to go through the activation process again(as if you're activating the program for the first time) to obtain the new activation code for useon the new computer.

  • How to activate the software online?

    Requires Internet connection
    1. Find the registration code in your warranty card and fill out in the dialog box.
    2. Click "Get Activation Code from the Internet"
    3. Your PC will connect to the Atiz server. The Atiz server will generate a specific Activation Code based on the unique attributes of the PC that you are trying to activate.
    4. Copy the activation code provided by Atiz (shown on the web page as well as emailed to you) and paste it in the Activation Code box. Click "Activate". Done.
  • How to activate the software offline?

    In case you don't have Internet connection, you will need to activate via offline process.
    Here are the steps:

    1.Go to C:\Users\[Your user name]\AppData\Roaming\Atiz\[BookDrive Capture or BookDrive Editor Pro]\atizsys.lic for Windows 7 ("C:\Documents and Setting\Administrator\Application Data\Atiz\BookDrive Capture or BookDrive Editor Pro" for Windows XP)
    Copy "atizsys.lic" file to a flash drive.

    Step 1

    2.Use another computer that has Internet connection.
    Open a web browser. Go to www.atiz.com/activate

    Step 2

    3.Upload "atizsys.lic" file and submit. You will see the codes generated by Atiz. Copy or write down those codes on paper. Go back to the computer you try to activate. Enter those codes and activation will be complete.

    Step 3

  • How to deactivate the software online?

    In Atiz software (i.e. BookDrive Capture or BookDrive Editor Pro), go to Menu, select Help / Deactivate as shown below.

    How to deactivate the software online?

  • Does software support with RAW+JPEG?

    No, it does not. Please choose RAW or JPEG capture(Single file only).
  • Windows only? Does it work on a Mac?

    Atiz software works on Windows only (7 32-bit and 64-bit, Vista and XP). Mac and Linux OS are not supported. You can however use Mac hardware (e.g. Mac mini, etc.) to install Windows through Bootcamp and run Atiz software on it.

BookSnap

Snapter

  • Where is Snapter?

    Snapter software has been discontinued. We can only support the paid Snapter customers. To download the software, please go to support page.

Software Download

BookDrive Capture

  1. Version 6 (recommended for most users)
  2. Version 7 (beta, for Nikons)

BookDrive Editor

  1. Version 7
all software requires USB dongle

Manuals

BookDrive Mark 2 Lite

  1. Set up BookDrive Mark 2 Lite